Consultancybedrijf in Customer Service en Experience Management

Financial data

Turnover / Revenue €550,000.00

A unique opportunity to acquire an innovative consulting firm specializing in Customer Service and Experience Management. As a spin-off of KU Leuven, the company combines academic depth with practical impact. The current owners wish to retire at short notice and are looking for a strategic acquirer to further exploit its growth potential.

  • International consulting for Customer Experience (CX) and Service Management.
  • Clients in both B2B and B2C segments
  • Active in sectors such as hospitality, media, social security and medical care
  • Sophisticated training unit and consulting unit
  • Strong presence through podcasts, blogs, expert videos and social media
  • Collaboration with KU Leuven and access to academic network
  • Digitization of services and launch of new MVPs
  • Internationalization of the unique and protected methodology
  • Possibility of separation and separate commercialization of training and consulting units
  • Targeted offer for SMEs in development
  • Strong SEO ranking and brand awareness in CX domain

Unique features

  • Spin-off from KU Leuven with science-based approach
  • Registered IP and unique methodology
  • Top 5 SEO rankings in CX and Service
  • Loyal client base and network of highly qualified freelancers
  • Award-winning expertise in CX research
Location
, ,
Legal form
Company
Customer type
B2B (Business to Business), B2C (Business to Consumer)
Active since
2020
Real estate included
No
Translated from
Dutch
Disclaimer
Takeover market is not responsible for the content. Please check for accuracy and completeness.

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Take over - Growing and highly profitable business...
Lier, Antwerpen

The company specializes in working and finishing natural stone and has built a solid reputation in and outside Flanders in high-end customization, quality and excellent service. The company is experiencing solid growth and realized a turnover of € 600k last year. EBITDA in the same period averaged € 250k. The average net profit comes to a nice € 150k, despite a recent (2021) investment in new premises and machinery. These results are achieved with minimal marketing or publicity and thus come purely from word of mouth. The current shareholder and founder is retired and eventually wishes to wind down his professional activities. He wishes to help build the future in the short term and is willing to actively supervise the transition and integration during a period to be agreed upon after the transaction. The transaction will take place under the form of an equity transaction. The real estate from which the activities are carried out is owned. The real estate will therefore be taken over along with it. An acquisition trading fund and lease(purchase) of the real estate is not preferred but is negotiable in case of a good dossier. Characteristics: - Recent, custom built workshop and machinery - Very profitable activity with sales market from the upper middle class upwards - Excellent reputation - Very high growth potential, current turnover is achieved without marketing or publicity - Current shareholder willing to transfer craftsmanship - Central location 

Price Price on request

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