Consultancybedrijf in Customer Service en Experience Management

Financial data

Turnover / Revenue €550,000.00

A unique opportunity to acquire an innovative consulting firm specializing in Customer Service and Experience Management. As a spin-off of KU Leuven, the company combines academic depth with practical impact. The current owners wish to retire at short notice and are looking for a strategic acquirer to further exploit its growth potential.

  • International consulting for Customer Experience (CX) and Service Management.
  • Clients in both B2B and B2C segments
  • Active in sectors such as hospitality, media, social security and medical care
  • Sophisticated training unit and consulting unit
  • Strong presence through podcasts, blogs, expert videos and social media
  • Collaboration with KU Leuven and access to academic network
  • Digitization of services and launch of new MVPs
  • Internationalization of the unique and protected methodology
  • Possibility of separation and separate commercialization of training and consulting units
  • Targeted offer for SMEs in development
  • Strong SEO ranking and brand awareness in CX domain

Unique features

  • Spin-off from KU Leuven with science-based approach
  • Registered IP and unique methodology
  • Top 5 SEO rankings in CX and Service
  • Loyal client base and network of highly qualified freelancers
  • Award-winning expertise in CX research
Location
, ,
Legal form
Company
Customer type
B2B (Business to Business), B2C (Business to Consumer)
Active since
2020
Real estate included
No
Translated from
Dutch
Disclaimer
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