Consultancybedrijf in Customer Service en Experience Management

Asking price Price on request

Financial data

Turnover / Revenue €550,000.00

A unique opportunity to acquire an innovative consulting firm specializing in Customer Service and Experience Management. As a spin-off of KU Leuven, the company combines academic depth with practical impact. The current owners wish to retire in the near future and are looking for a strategic buyer to further exploit the growth potential.

  • International consulting for Customer Experience (CX) and Service Management
  • Customers in both B2B and B2C segments
  • Active in sectors such as hospitality, media, social security, and medical care
  • Comprehensive training unit and consultancy unit
  • Strong presence via podcasts, blogs, expert videos, and social media
  • Collaboration with KU Leuven and access to academic network
  • Digitization of services and launch of new MVPs
  • Internationalization of the unique and protected methodology
  • Possibility of splitting up and separately commercializing training and consultancy units
  • Targeted offering for SMEs in development
  • Strong SEO ranking and brand awareness in the CX domain

Unique features

  • Spin-off from KU Leuven with a scientifically based approach
  • Registered IP and unique methodology
  • Top 5 SEO-ranking in CX en Service
  • Loyal customer base and network of highly qualified freelancers
  • Award-winning expertise in CX research
Location
, ,
Legal form
Company
Customer type
B2B (Business to Business), B2C (Business to Consumer)
Active since
2020
Real estate included
No
Translated from
Dutch
Disclaimer
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